David Dayne Glass, who served as President and CEO of Walmart Inc. from 1988 to 2000 when he led the company through extraordinary growth, died January 9, according to the Glass family. He was 84.
He died of complications associated with pneumonia, according to a media release from the Glass family.
Most recently Glass was owner and Chief Executive Officer of the Kansas City Royals, a team he helped lead to two consecutive World Series appearances and in 2015 brought the World Championship trophy to the fans of Kansas City. Glass and his family sold the Royals late last year.
A native of Mountain View, MO, Glass served in the U.S. Army after graduating high school from 1954-56. After leaving the Army Glass earned a business degree from Southwest Missouri State University, now named Missouri State University, in Springfield, MO.
Upon graduation Glass began his retail career in 1960 with Crank Drug Company in Springfield. He left Crank in 1968 after the company was sold and worked for two other companies, including serving as General Manager of Consumer Markets in Springfield. In 1976, Glass was recruited by Walmart founder Sam Walton to become Walmart's Chief Financial Officer.
Glass was named President and CEO of Walmart in 1988 and served in that role for 12 years. During his term in that role, Glass guided the company through a period of extraordinary growth both in terms of revenues and expansion including retail acquisitions, expansions including new retail formats and significant international expansion. Specifically, under Glass' leadership, Walmart:
- Increased annual revenues from $16 billion in the fiscal year ending January 31, 1988, to approximately $165 billion in revenues in the fiscal year ending January 31, 2000.
- Launched Walmart Supercenters and expanded Sam's Club.
- Expanded international operations in Argentina, Brazil, Canada, China, Mexico, Puerto Rico and United Kingdom.
Glass led a team of managers who adopted new and innovative technologies to streamline operations and improve customer service. This included the development of automated distribution centers, linked by computers to Walmart headquarters, stores and suppliers, which enabled the company to expand beyond a regional retailer to become an international retail leader.
Glass was also a mentor and leader to many who are now leading successful business careers and lives of their own.
Rob Walton, former Walmart Chairman and eldest son of Sam Walton, said the following:
"When we lost my Dad, David provided a steady, visionary hand the company needed to lead it forward. He did so with a deep sense of humility while maintaining the values and principles Dad founded the company on. More than anyone beyond Sam Walton, David Glass is responsible for making Walmart the company it is today. On behalf of the entire Walton family, I want to express our appreciation for David as a leader and as a friend. He will be deeply missed."
Added Doug McMillon, current Walmart President and CEO:
"Due to his authentic humility, we think David Glass may be the most under-appreciated CEO in the history of business. The choices he made and the results of the company reflect his wisdom, dedication and servant leadership. We will miss him immensely and are eternally grateful."
Glass was honored with numerous retail and business awards over the years, including being named "most admired CEO" in 1993 by Fortune Magazine, and inducted into the Retail Hall of Fame in 2000 and into the Arkansas Business Hall of Fame.
A lifelong baseball fan starting as a child when he followed the St. Louis Cardinals, Glass was appointed interim Chairman and CEO of the Kansas City Royals in 1993 upon the death of then owner Ewing Kauffman. Glass and his family acquired the Royals in 2000 and it was at that time that he began his second career, a career in baseball, at age 64.
During his ownership of the Royals, Glass was an active member in Major League Baseball and served on key committees within the Major League organization. Glass was the Chairman of the Board of MLB Advanced Media, a member of Major League Baseball's Executive Council and a member of MLB Enterprise and Finance Committee.
Glass was elected to the Board of Directors of the National Baseball Hall of Fame in July 2000, where he served as a member of the Pension and Audit Committees.
Dayton Moore, Senior Vice President of Baseball Operations and General Manager for the Royals, said the following:
"Mr. Glass loved this game, this team and our city with all his heart. He cared deeply for our fans and for the future of baseball. But above all, Mr. Glass placed an emphasis on putting family first which is what he stressed to our entire organization. We are forever grateful for his humble and supportive leadership, and we are beyond blessed that we were a part of his incredible life. Our thoughts and prayers are with his very special family."
However, while the list of business and sports achievements and honors are impressive indeed, those who knew Glass best knew that his number one priority throughout his entire life was his love and commitment to his family. Glass and his wife, Ruth, have three children, six grandchildren, and seven great-grandchildren.
Glass and his family have been supportive of numerous charitable causes and organizations over the years including Missouri State University. In fact the Missouri State College of Business is named David D. Glass Hall in honor of his dedication to the university.
The Glass family will hold a public "Celebration of Life" in his honor on Monday, January 27, 2020, at 1 p.m. the Northwest Arkansas Fellowship Bible Church, 1051 W. Pleasant Grove Road in Rogers AR.